ICM is an integral part of international management and developing "cultural capital" within your company. Due to the rise of globalization, it has become increasingly necessary for companies and individuals to learn how to manage their employees, clients and operations across borders and cultural boundaries. Intercultural competence has therefore become an indispensable competitive advantage for companies operating internationally.
Intercultural competence does not come automatically. It is a learned skill which, when acquired, has the ability to unlock your company's full potential to conduct cross-border business efficiently and effectively. The results of increasing intercultural competence and building your company's "cultural capital" are numerous; these include higher customer satisfaction, greater success in new client acquisition and the expansion of existing client relationships, and improved efficiency and healthier attitudes in the workplace due to greater contentment amongst employees. In the case of managers being sent abroad, the likelihood that those managers will complete their assignment and avoid costly, premature relocation or repatriation is considerably improved.
Berlintercultural offers three kinds of trainings:
1. Intercultural communication management seminars, which teach about cultural differences and their affect on business practices around the world and strategies to avoid confusion, frustration and cultural clash.
2. Culture-specific seminars, such as "Working More Effectively with U.S. Americans." Berlintercultural maintains a network of trainers offering seminars on individual countries in Europe, the Americas, and the Asia/Pacific region.
3. Individualized coaching for managers and their families relocating to another country for a significant time period (1 year or more). For example, "Living and working in the U.S."
Contact us at icm@berlintercultural.com and let us work with you to determine how to build bridges of cultural competence in place of walls for your company.